Dispatch professionals work in an environment where communication, decision-making, and composure matter every day. Our training is designed to strengthen the skills that support both the work and the people behind it, with practical tools that can be applied immediately. Courses are built around the real challenges of working, leading, and communicating in public safety.

Our team of dedicated professionals is ready to serve your company in a variety of ways.

Our Dispatch Training Course catalog

training options designed for you

Schedule conflicts?  We offer training flexibilities so you / your agency have access to our training.

Member Service and Member Service Plus

Join FCTS Membership and access training webinar, live Q&A session and access to FCTS content. 

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In-Person / Online

Sign up for a class for yourself or host a class at your location and receive complimentary seats.

On Demand

Brand New: On-Demand classes! Take classes at your own pace!

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Hosting In-Person Training

Applicable to 1-Day or 2-Day NIBRS classes. The following criteria is used for determining class format and free seats earned by the hosting agency.  Please note, the number of students is based on the number of those paid in-full, or part of a purchase order, by the class date.  The hosting agency can earn free seats based on the following:

Students:

1-14       = Class will be converted to an online class.
15-24     = Class will be held in-person. Up to 2 seats at 50% off.
25-29     = Host agency receives 2 free seats.
30-34     = Host agency receives 3 free seats.
35-39     = Host agency receives 4 free seats.
40 plus  = Host agency receives 5 free seats.

Hosting agency would be responsible for the following:

  • Registration table/area a training room that accommodates 30 plus students
  • Projector, screen, and sound capabilities
  • Advertising (flyer provided by Full Circle)
  • Point of Contact for the training
Hosting Online Training

Applicable to any class offered online with 15 attendees (minimum)

As a hosting agency, you will receive  additional free seats in class for hosting (must be used by hosting agency)

2 seats = 15 to 25
3 seats = 25 to 29
4 seats = 30 to 34
5 seats = 35 or more

Hosting agency would be responsible for the following:

  • Advertising (flyer provided by Full Circle)
  • Point of Contact for the Training

You will receive:

  • User Manual
  • Technical Specifications
  • All materials in softcopy
  1. We accept credit cards and debit cards through Stripe.
  2. Full refund with cancellations made 6 or more days prior to a scheduled class.
  3. Cancellations made 5 or fewer days before the scheduled class will receive a full credit toward a future class.

Have questions? Need more info?

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Give us a call or send us details about your agency's training needs.

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